Information we collect
The following data points are collected from users:
• Server ids
• Text channel ids
• Message ids
• User ids
• User tags (eg Example#0000)
• The reminders that a user created
• The custom settings a user can set for a guild
• The custom pronouns that a user can set
• Message content (ONLY if message logging is enabled)
Why we need your information
We need the information described above to provide the basic services we offer to you. We store the content of messages when message logging is enabled to provide the differences between edited messages and show the content of deleted messages. Since discord does not provide this data we are required to store it ourselves. All message content is stored in an encrypted database / a cache based system that is cleared regularly.
How we use your information
We use the information we collect in the following ways:
Provide, operate, and maintain our website and discord bot
Provide all the functionalities that the bot has to offer
WE DO NOT SHARE ANY OF THE STORED INFORMATION WITH ANY THIRD PARTIES
Shiro follows a standard procedure of using log files. These files log visitors when they visit websites.
All hosting companies do this and a part of hosting services' analytics. The information collected by log
include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time
stamp, referring/exit pages, and possibly the number of clicks.
These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Shiro uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read "What Are Cookies". If you have any concerns about your data you can always contact us on discord.
The data removal process goes in two ways
Discord server data (like custom server settings and temp bans)
Discord user data (like reminders)
Message content data
To get server data removed please contact us on discord, note that the data will be reset to the defaults automatically if the bot is still in your server.
To get user data removed please contact us on discord.
All message content will automatically be removed after 2 weeks.
Third Party Privacy Policies
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Shiro does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.